All of our hearing aids and amplifiers come with a full 12 month manufacturer’s warranty, which covers manufacturing defects. The guarantee will not be valid if an Audicus device has been modified or damaged by the user, if the serial number has been altered, or if repairs have been made without the consent and knowledge of Audicus. Basic & Bluetooth Remotes come with a 30 day manufacturer’s warranty, which covers manufacturer defects. Accessories are not covered under warranty.
If your device stops functioning correctly and you believe you have a guarantee case, please print and complete the Audicus return form (view return form) and send it to us along with the hearing device you wish to return.
If you lose or damage your hearing aids within the first 6 months, contact us for a 10% discount on your next pair. Also, feel free to contact us if you think you require repairs on your device. Loss or user damage are not covered under warranty.