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The existence of mail-order hearing aids has made it convenient for people with mild-to-moderate hearing loss to purchase a pair of quality devices from the comfort of their homes. The best ones come with free doctor consultations, quality assurance, and a satisfaction guarantee.

This article will discuss the benefits, how to choose one, and common misconceptions about ordering hearing aids directly to your home.

What are mail-order hearing aids?

older gentleman with glasses wearing hearing aids

Mail-order hearing aids, also known as direct-to-consumer hearing aids, are a convenient alternative to shopping for hearing aids at traditional brick-and-mortar stores.

You can purchase these hearing aids online and have them delivered to your door. 

Find Your Hearing Aid Match Here

While traditional hearing aids require customization, ordering with an online provider allows you to choose from a selection of pre-programmed devices as well as custom solutions. Most reputable direct-to-consumer companies offer a free hearing test to determine the type of device best for you. 

What are the advantages of mail-order hearing aids?

The main advantages of direct-to-consumer advantages include: 


The most obvious benefit is the convenience of ordering online. You can shop for hearing aids from home and have them delivered directly to your door in a few days. 

This is useful for older adults who have difficulty traveling to a physical store or clinic.


Mail-order hearing aids can also be more accessible than those sold at traditional stores. Many mail-order companies offer free consultations with an audiologist, free shipping, and returns, and a satisfaction guarantee.

This makes it easier for people with hearing loss to get the help they need without having to leave their homes or spend a lot of money. 


Mail-order hearing aids usually cost less than those purchased in-store. This is because they come without the extra fees associated with traditional stores (e.g., fitting and customization). 

Additionally, many companies offer financing options to make them even more affordable. 

What are the disadvantages of mail-order hearing aids?

Before purchasing hearing aids through the mail, take note of these drawbacks:


Not all mail-order hearing aid providers are reputable. Do some research to ensure you are dealing with a legitimate company offering quality products and services.  


When you buy hearing aids direct from an online retailer, you need to complete your research. Not all online providers provide the same level of customization you would expect from a clinic or physical store.

If you need adjustments, you may need to return the device for adjustments or purchase a new one.

If you have decided to buy online, look for a company that provides free follow-up services to help you get the best performance from your device.

How do I get hearing aids delivered to my door?

To get your hearing aids, start by researching different companies and reading reviews. Compare prices, features, and customer service to find the best option for you. 

Find Your Hearing Aid Match Here

Once you’ve decided on a direct-to-consumer provider, browse their selection and pick the device that best fits your needs. You can then purchase it online and have it shipped to you.

What should I look for when considering mail-order hearing aids?

To help you narrow down your choices, consider the following factors:

Return Policy

Many mail-order hearing aids come with a satisfaction guarantee, so make sure to read the fine print before making your purchase.

If you’re unsatisfied with the product, you should have an adequate window to return it and get a refund. Audicus offers a 45-day trial for their hearing devices.

Customer Reviews

Checking customer reviews is a great way to determine if the product meets your needs and expectations.

Explore forums and websites to read the experiences of other hearing aid users who have purchased the same product.

Hearing Aids Vs. Amplifiers

When shopping for mail-order hearing aids, make sure to purchase devices designed for hearing loss.

Some companies offer amplifiers, which are intended to simply increase sound volume. These are typically suited for people with normal hearing.


Most hearing aids purchased from an online shop come with a warranty that covers manufacturing defects. 

However, warranties vary from company to company, so make sure you know the terms and conditions before making your purchase.

Are mail-order hearing aids right for me?

Mail-order hearing aids can be a great option for those looking for an affordable and convenient way to purchase a pair.

However, remember that all hearing devices do not have the same level of customization as those offered by traditional brick-and-mortar stores.

If you’re looking for more personalized options, then you’ll want to do your research to ensure your shopping with an online retailer that provides custom hearing solutions. 

What mail-order hearing aids does Audicus offer?

Audicus offers award-winning hearing aids custom-programmed to fit the individual’s unique hearing needs. The company offers a 45-day money-back guarantee and a 2-year warranty.

All of our devices have Bluetooth capabilities and are rechargeable. We also offer unlimited expert support and free US shipping.

Browse our hearing aids today to find the perfect fit for you.