If you received Audicus Hearing Aids from a friend or family member then, before we can reprogram the device(s), we need to transfer the device(s) to your custom hearing profile. To do that, we charge a small change fee, just like an airline does with airplane tickets.
This puts the device(s) under your name and allows you to enjoy all the benefits of being an Audicus customer, including unlimited free reprogramming in the future. Note, the fee is the same if you are transferring one, or two, devices.
You may also want to check out our accessories page to make sure you have everything you need to make your hearing aid experience as amazing as possible.