The smart, personalized listening solution for challenging speech environments.
Get the tuning kit to personalize the Solo with your Apple device
We’ll send you special headphones so you can use them with our app. This will help us understand your hearing preferences.
Note: for iPhones/iPods/iPads only
Use our headphones with our patent-pending Audicus Tuner app, the first-of-its-kind hearing preference selector, to configure your settings.
Order the Solo online and we’ll send it you with your stored hearing preferences. You’ll have 45 days to try it!
Order your kit
* No charge if returned within 14 days
The Solo is a state-of-the-art hearing amplifier which provides clarity when listening from a distance, discerning speech in loud places and having soft conversations.Shop the Solo
The Solo is not a hearing aid, but a smart sound amplification solution. It was designed to amplify sounds that are inherently difficult to hear, while also suppressing background noise. It is intended for occasional use, such as during recreational activities, when having soft conversations, when discerning speech over distances, or when in noisy environments.
You can have the Solo personalized to your listening preferences with the Audicus Tuner app and tuning kit.
If you think you have hearing loss, browse our hearing aids instead:Shop Hearing Aids
You can reach us toll free at 888-203-1096, or email us with any questions, comments, or issues here.
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We believe that expert support is paramount when it comes to hearing loss. We have on-staff audiologists who do all of the programming right here in our office. Email your audiogram to email@example.com or fax it to 888-498-5366 and we’ll have an audiologist review your test and provide a recommendation as to which Audicus hearing aid is best suited for your range of hearing loss. Be sure to include your name, email address and phone number, so we can quickly get in contact with you!
Up to 70% of the sticker price on hearing aids is made up of overhead costs and the bundling of services (such as unlimited checkups and free batteries). By offering the basics and operating online, Audicus is able to eliminate this extra cost altogether. We do not compromise on device quality: our digital hearing aids are made in Europe and are otherwise sold for up to $3,000 in traditional clinics.
Learn more about the quality of Audicus products here.
Our hearing aids are manufactured in the US and in Europe by leading private manufacturers. They are carefully selected by our audiologists, approved by the FDA, and have been successfully tested with patients. Our devices boast state-of-the-art digital hearing technology and are usually sold for thousands of dollars in traditional clinics.
Our process is simple. After sending us a copy of a recent audiogram (hearing test), or using our remote tools like the Audicus Online Hearing Test or the Audicus Tuner App, our team can review and recommend the best product for your needs. For some people, this is a hearing aid with strong speech amplification capabilities and that needs to be programmed specifically to a hearing test; for others, this is an amplifier appropriate for use occasionally and in specified environments.
For hearing aid users, once you send us a recent audiogram (hearing test), our audiologist reviews it and recommends the best product to fit your results. Our audiologist programs each hearing aid based on your hearing test results, and we send you our top-rated, high-quality hearing aids.
For amplifier users, specifications are more variable. While some users choose a standard amplifier with pre-set volume settings, others like to specify their preferences (environments and volume) through either our Audicus Online Hearing Test or our Audicus Tuner App with Tuning Kit.
In all situations, hearing abilities can change over time, so we offer free lifetime tune-ups. Just send your hearing device back to us and we’ll continue to customize it until you are completely satisfied.
While hearing aids are customized to a user’s audiogram and are designed specifically to treat the medical condition of hearing loss, amplifiers are more of a personal assistance tool. Amplifiers are not medically prescribed. Someone concerned with his or her hearing ability might visit an audiologist or ear, nose, and throat (ENT) doctor to be told that they do not have hearing loss to warrant needing a hearing aid. If this person still wants occasional hearing assistance though, an amplifier is perfect. An amplifier allows for more agency over time and place of use. You decide how frequently and in which places to wear your amplifier, like our Solo. We can even customize it to your preferences with the Audicus Hearing Test or our iOS App.
Users may also wish to keep hearing sharp as they age, since hearing decline can be comorbid with depression, anxiety, dementia, and Alzheimer’s in those who fail to treat the first signs of hearing loss. Wearing an amplifier from time-to-time can help you keep the hearing areas of your brain strong and at their sharpest, keeping you alert at every age.
Should anything happen to your hearing device, all you have to do is reach out to our Customer Experience team. We understand the difficulty of being without your hearing devices, so we will get them back to you as soon as possible. Our hearing devices come with a one year warranty and a 45 day trial. You can purchase an extended warranty for $99 per ear at any time.
The Dia II, our behind the ear (BTE) model, and the Oro, our receiver in canal (RIC) model, are the most common styles of hearing aids. The biggest difference between these two styles is the range of hearing loss that each model covers. The Dia II is made for those with moderate to severe hearing loss, while the Oro is slightly stronger and geared towards those with moderate to profound hearing loss. Both styles come with an enhanced clarity option for a stronger sound quality.
Once you send us a recent audiogram (hearing test), our audiologist reviews it and recommends the best product to fit your results. Our audiologist then programs each hearing aid based on your hearing test results, and we send you our top-rated, high-quality hearing aids. Hearing loss can change over time, so we offer free lifetime tune-ups. Just send your hearing aid back to us and we’ll continue to customize it until you are completely satisfied.
Our hearing aids are nano-coated to be moisture resistant, but they are not waterproof. If you wear them while exercising or get caught in the rain one day, they will be resilient. Do not wear your hearing aids in the shower or pool, though – this will damage or completely kill the device. Think of it like your cell phone! If you exercise frequently or live in a hot and humid environment, you may want to consider investing in a hearing aid dehumidifier.
Depending on the hearing aid model, your batteries can last from 3-4 days to almost 2 weeks! Our more powerful behind-the-ear hearing aids take size 312 batteries, which can last up to 200 hours. The smaller completely-in-canal hearing aid takes size 10 batteries, which can last up to 80 hours. Be sure to conserve battery life by opening the battery door of the hearing aid while you are not using it.
Our hearing aids come with safe amplification limits and we require you to submit a copy of your hearing test so the amplification on the device is suited especially for you. If sounds feel painfully loud or you feel discomfort, call us immediately and we’ll address the problem. It’s our job at Audicus to make sure that you get the most out of your hearing aid!
Leaving your hearing loss untreated will cause your hearing to gradually get worse. The longer the sound processing areas in your brain are left without stimulation, the higher the risk of serious conditions such as dementia and depression.
Insurance plans rarely cover hearing aids. In most cases, Medicare and private insurance plans do not reimburse hearing aids. In fact, approximately 60%-70% of U.S. patients pay out of pocket. The price hurdle is one major reason why 75% of people with hearing loss don’t have hearing aids. If your insurance company covers hearing aids, we can provide you the necessary documentation to submit a claim for reimbursement – just reach out to us.
Audiology clinics bundle many services into the cost of the hearing aid such as testing, fitting, programming, and warranties. The time that audiologists spend educating and counseling people also accounts for some of the cost. These extra services can make up to 70% of the sticker price!
At Audicus, we believe that customers deserve more choice when it comes to hearing aids. The internet enables us to offer an affordable alternative to the traditional clinic without compromising quality or service. Learn more here.
The average retail price for one hearing aid in the U.S. lies around $2,000, but can go up to $4,000. Keep in mind that most people need two hearing aids so they pay twice as much for a pair.
If you have hearing loss, you’re not alone: in the U.S., it is the third most prevalent chronic health condition after arthritis and cardiovascular disease. It affects approximately 40 million Americans, or almost one in every nine people. It also tends to affect more men than women. The natural aging process and sustained exposure to loud sounds are the most common causes of hearing loss.
While the Audicus Hearing Test is a robust tool and can give someone an idea of his or her hearing ability, it is not a replacement for an audiogram. An audiogram, or full hearing test, is typically conducted by an audiologist or ENT. While the results on an audiogram can be used to diagnose hearing loss, prescribe hearing aids, and program hearing aids, the results from the Audicus Hearing Test are more of a preliminary step, intended to educate users on their hearing ability. Note, results from the Audicus Hearing Test can be used to tune a Solo personal listening device to a user’s indicated environmental preferences and volume settings, making it the most advanced and personalized amplifier of its kind.
The Audicus Hearing Test is a web-based tool that an individual can use to get an idea of his or her hearing ability. The Audicus Hearing Test cannot give someone a full set of a results, as it does not replace an audiogram or a hearing test conducted by an audiologist. It cannot be used to program hearing aids. However, it is a great tool for assessing someone’s hearing ability and informing next steps.
The Audicus Hearing Test is easy: simply pull up the test page, plug in your headphones, and follow the prompts to take the test. The whole process only takes about 10 minutes. The test plays pure tones at different frequencies and decibels (pitches and volume levels), and the user is instructed to indicate when he or she hears the tones. The test yields results based on the tones that a user can no longer detect. This test provides next steps to each user based on his or her results.
The aSoul is most closely related to the Uno. The Uno is a completely-in-canal (CIC) hearing aid with a vent to prevent occlusion, as well as a singule volume program. This program auto-adapts to allow the hearing aid to adjust to various listening environments. All accessories and warranties for the aSoul can be found in the Accessories section of the Products page.
The aSamba comes closest to the Uno, our completely-in-canal hearing aid. The Uno is superior because it has a vent to reduce occlusion and a more advanced chip so that it addresses a wider range of hearing loss. If you need accessories or an extended warranty for the aSamba, please visit the Accessories section of our Products page.
No, the Solo is our only device that is an amplifier, not a hearing aid. What this means for you is that you don’t need to have an audiogram to purchase the Solo. Many users purchase the Solo if they have not yet been prescribed hearing aids by their doctor, but still feel they want a ‘boost’ in some settings. The Solo is perfect if you need occasional help listening in specific environments, like noisy restaurants or group settings with lots of background noise. It can be personalized to your hearing preferences using the Audicus Online Hearing Test, or with the Audicus Tuner App and Tuning Kit.
Keeping your hearing aid clean is a crucial part of keeping it working well. Cleaning should be done as often as every day, to once every week, depending on how much earwax or dirt the hearing aid is exposed to. You can easily clean the hearing device with a soft cloth, gently rubbing the hearing device with the cloth to rid the device of any debris or wax.
We also include complementary cleaning tools in every hearing aid/ hearing amplifier order. Depending on the device, this might be a cleaning brush, which looks like a miniature toothbrush and can be used to rid the device of pesky excess dirt, or a cleaning wire, which can be used on BTE open-fit devices like the Dia II.
If you want to continue to keep your Audicus product clean and properly outfitted, you can always purchase the necessary items to do so on our website. Accessory kits keep everything bundled and are customized for each device. These kits include cleaning supplies, like those mentioned above, as well as the product-specific interchangeable parts, like domes or tubes. Domes and tubes need to be changed every couple of months as they experience regular wear-and-tear. Using old, worn-out domes will decrease sound quality and could cause discomfort to the user, and could even lead to malfunction if kept on the hearing device for too long.
Order accessories individually, as part of a kit for a one-time purchase, or as part of a kit via subscription. With our handy subscription service, users can receive pre-crafted accessory kits tailored to their device every three or six months, depending on customer preference. Plus, you get 10% off when you subscribe! Order kits here.
Have questions about cleaning or changing parts? Our instructional videos can guide you through. Watch here.
All of our hearing aids come with a helpful instruction manual to guide you in using your hearing aid. Towards the back of the instruction manual, you’ll find a troubleshooting guide that addresses common problems. If you continue to have trouble after consulting the manual, give us a call at 888-203-1096. We’d be happy to walk you through a solution.
Yes! We ship internationally. See costs below:
Within the US: We offer free UPS ground shipping and USPS 3-5 day shipping. You can also expedite shipping for an additional cost. Prices vary by location. In cases of repair and reprogramming, Audicus covers standard return shipping. If the customer wishes to purchase expedited shipping, he or she can do so here.
Canada: We offer flat rate express shipping for $65.00 that does not include any customs costs.
Other International: There is an additional fee to ship orders outside of the U.S. Prices vary by location and will be added to your purchase at checkout.
We do not cover return shipping.
Our hearing aids come with a 12-month warranty that covers manufacturing defects. It will not cover devices that have been modified or have suffered physical damage by the user. If you damage or lose your hearing aids within the first six months, contact us for discounts on your next pair.
You can renew your warranty on a yearly basis for $99 per ear. You can purchase this on our website or through one of our friendly representatives by calling 888-203-1096.
On all newly purchased hearing aids from Audicus, we provide a 45-day money back guarantee. This trial is “postmark-to-postmark,” meaning that it begins on the date the hearing aids are shipped to you, and must be postmarked within 45 days of that date if you choose to return. There is no risk in trying our products and our friendly representatives are here to help.
Expert tip: Before returning your hearing aid, call us at 888-203-1096 and let us know the specific problems you are having – we value your feedback for future development! We may even be able to offer you an alternative solution.
Give yourself 2-3 weeks to get accustomed to your new hearing aid, as you may hear new sounds that your brain hasn’t processed in a long time. You can also consult the instruction manual for common problems and basic troubleshooting. If none of this seems to help, call us at 888-203-1096, email firstname.lastname@example.org, or chat online for one-on-one assistance. We want you to get the most out of your hearing aid! We’ll be able to assist you in advanced troubleshooting, and evaluating whether the aid needs to be sent in for reprogramming or repair. All of our hearing aids come with a 45 day money back guarantee, so trying them out is risk free.
Everyone’s hearing loss is different. Without a recent copy of your hearing test, we can’t program a hearing aid specifically for your hearing profile. We strongly encourage you to get a new hearing test done, or request a copy of your most recent test. Remember – your hearing test is a part of your medical record – so you are entitled to a copy. We require that your hearing test be from within the past year. If you are still unable to obtain a hearing test, contact us at 888-203-1096 or email@example.com for alternative solutions.
It is very common for our users to wear glasses and hearing aids. All of our models are compatible with eyeglass frames! If you order a behind-the-ear hearing aid, make sure you indicate this during checkout so we can include longer tubes with your order. Completely-in-canal (CiC) hearing aids will not interfere with glasses at all.
We have audiologists in our office who program your hearing aids specifically to your hearing profile, so you’ll need to send us a copy of your hearing test from within the past year. You can have a hearing test done at an audiology clinic, ENT (ear, nose, and throat) doctor, or at some wholesale store locations. If you have a copy of your test, fax or email it to us at 888-498-5366 or firstname.lastname@example.org for a free consultation! Once we receive your test, our team will contact you directly and recommend the right hearing aid for you!
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