If you are within the 45 Day Trial Period and decide to purchase your hearing aids in full, Audicus will terminate your Audicus Plus plan and you will receive a full refund for any payments made during your Trial Period. If it is after the 45 days, Audicus Plus members can buy-out their hearing aids by paying the remainder of the retail price as well as a $499 buy-out fee.
To cancel your Membership, contact our support team who will give you instructions to return. Once Audicus has received the devices and the $499 cancellation payment has been made, all future payments will stop. Reach out to customer support via chat, phone (855-971-0451) or email ([email protected]) for more info. If you do not return the devices, you must pay an additional $250 per device upon your cancellation.