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Supplies & Services

Maintain the performance of your devices.

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  • FSA & HSA accepted
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Domes

Fresh seal for better clarity.

Guards

Protect the receiver, extend device life.

Power & Cases

Batteries, charging, and safe storage.

Streaming

Sync with your entertainment.

Maintenance

Essentials for every model.

Hearing Care Services

Clinic-grade care, delivered remotely.

Each service is handled by our U.S. team, with no office visit required.

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Repair

If your hearing aids are not working or their functionality has changed, it may require a repair. Many issues can be solved at home, please try the following before contacting Audicus: A fresh battery Clean the device including the domes and device body Replace the earwax guards If these do not resolve your issues, here are the steps for an in-office repair: Call our support line at 917-999-0705 or email help@audicus.com. You will receive a Support Order number and be emailed instructions on how to send your device in. Follow the instructions to send your hearing aid into our office for evaluation. Once we have your hearing aids our technical team will evaluate the condition and offer you the repair options below. Repair: Clean & Care Hearing aids that have stopped functioning due to a buildup of ear wax can be cleaned and checked for defects. The cost of this service is $40 for a single device / $50 for a pair. This process will take 1-2 days once in office. Manufacturer Repair Hearing aids with more extensive damage will need extra servicing outside our office. A Manufacturer Repair will cost $199 per hearing aid and may take 7-14 days. Trade-in If your hearing aids have been damaged beyond repair then you will be offered a trade-in replacement option for a brand new hearing aid model. The trade-in value will be based on the age and current condition of your devices. Our Customer Service specialists will contact you regarding the details of your repair and the trade-in value.